You are here: Counselling
Consultation
1. Advice in person & by telephone
We are happy to provide you with counselling by telephone or in person at our offices in Dessau, Halle and Magdeburg.
| You can reach us by telephone at the following times: | |
|---|---|
|
Monday, Wednesday, Thursday: |
9 a.m. to 3 p.m. |
|
Tuesday: |
9 a.m. to 6 p.m. |
|
Friday: |
9 a.m. to 12 p.m. |
2. Online counselling
Our multilingual advisors can also be contacted regularly online via our secure app. (Monday to Thursday 9 am to 2 pm / Friday 9 am to 12 pm). Our advisors speak Arabic, German, English, French, Kurdish and Russian.
Our online counselling service is primarily aimed at families who are unable to visit our offices in person.
The NEMSA app is available to download free of charge from Google Play or the Apple App Store.
